Lewis, M. and Sycara, K. and Payne, T.
Agent Roles in Human Teams.
Proceedings of AAMAS-03 Workshop on Humans and Multi-Agent Systems.
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In this paper, we describe results of a series of experiments
investigating the effects of agent aiding on human teams. The
role an agent played, its task, and the ease with which it
communicated with its human teammates all influenced team
behavior. Team supporting tasks such as relaying and reminding
seemed particularly effective.
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